Support Page — VillageGuardStudio

 

Welcome to VillageGuardStudio Support

Need help defending your village from enemy attacks?
We’re here to support you with gameplay issues, bug reports, and feedback.

1. Common Issues & Fixes

Game Not Loading / Crashing

Try the following:

  1. Restart the app

  2. Restart your device

  3. Update to the latest iOS version

  4. Reinstall the game (progress may reset if cloud save is not enabled)

Performance or Lag Issues

  • Close background apps

  • Ensure enough storage is available

  • Lower in-game visual effects if available

2. Frequently Asked Questions

Q: Is Village Guard free to play?
Yes. The game is free, with optional ads or features depending on the version.

Q: Does the game collect personal information?
No personal data. Only anonymized gameplay and device performance data.

Q: Why did my progress reset?
Reinstalling the game or changing devices may reset progress if cloud save is not enabled.

Q: How can I report a bug?
Email us with:

  • Device model

  • iOS version

  • Description of the issue

  • Screenshots or screen recording (if possible)

3. Contact Support

For any assistance:

📧 Email: support@villageguardstudio.com
🌐 Website: https://villageguardstudio.com
⏱ Response Time: 24–48 hours

4. Feedback & Suggestions

We welcome ideas for:

  • New enemy types

  • Jet upgrades

  • Mission modes

  • Difficulty tuning

Send feedback to: feedback@villageguardstudio.com

5. Useful Links

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